Punters, givers and formatters. Tech support staff earn these colorful nicknames based on their approach to meeting an “average call time” goal of 12 minutes.
On the other hand, if your goal is to get your computer problem resolved you may be entertained (alarmed?) by reading this Salon article (viewing of small ad required) …
I just ran across this interview with David Kemper, drummer for the Jerry Garcia Band for 10 years and later a member of Bob Dylan’s touring band. It’s an honest look back at his time with the JGB, and provides another perspective on the melodic guitar player and enigmatic man known simply as …
I attended the O’Reilly Emerging Technology Conference (eTech04) in San Diego the week of February 9th. It was a fantastic, energetic and thought provoking conference, covering a wide variety of topics that I’m involved with every day. Meeting folks working on similar problems and hearing first hand how key technologies such as …
One aspect of the eTech04 conference that I found intriguing was the back channel IRC (chat) experience. Always on, almost always active, #etech and #joiito provided an alternate view of the conference; at one point during a panel that included Joi Ito the backchannel was displayed on the main screen (though pretty much …
is a blog covering the dark side of retail, viewed with a wry perspective from the “other” side of the counter.
The wide variety of topics covered and fast pace of shared thoughts and ideas continued through the last two days of the 2004 O’Reilly Emerging Technology Conference. My 3 word summary? Best Conference Ever!
New for me (though I heard about this at Apachecon) was the notion of monitoring the conference IRC channel during …
The beautiful weather during the week of eTech04 continued through the Valentine’s Day weekend. We found ourselves returning more than once to both the La Jolla area and the Silver Strand State Beach on Coronado. La Jolla’s beauty is world famous and deservedly so. In addition to the windsurfers, we also found …
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